Exception Prediction Tool for Supply Chain


Machine Learning for automation


Modern global supply chains are becoming vast and increasingly dynamic ecosystems. Supply chain optimization becomes the goal for almost all companies to gain competitive advantages on the market.

The client is a leading provider of supply chain consulting, software and fourth-party logistics services. Aiming to bring more business value to their clients, they strive to optimize logistics execution, using Machine Learning for automation of exception prediction and data processing from different suppliers and thus facilitating the process of decision making. There is a strategic R&D department inside the client’s company, which works with Unicsoft on improving their current solution by making it more efficient, accurate and sophisticated in terms of predicting errors in logistics.

Our clients’ R&D department works on the Proof of Concepts. And Unicsoft helps to transform PoCs with the potential of developing into a solution as a feature of the existing product. It helps to improve the product via optimizing of logistics operations.


As the time to market was of the highest priority we have established very tight customer-Unicsoft cooperation with bi-weekly sync-ups and direct communication between technical teams to complete the project on agreed delivery date.

We have deeply reworked the Machine Learning model for logistics incidents prediction and supplier-related incidents. The tool takes the input from the past for training and then trained model is used to predict exceptions next week. It focuses on forecasting a group of exceptions. The tool predicts if the consignor provides a higher or lower volume than advised or the consignor fails to ship at all. The tool is used every Thursday and does a prediction for the upcoming week. It was programmed in R.

Result and Future Plans

Unicsoft team considerably improved the machine learning model as well as other components of the solution and as a result, the client received:

  • Higher precision for the forecasts (80%).
  • The user interface that was recreated from scratch to make the tool easier to use with a modern interface.
  • Opportunity to generate reports in a number of formats and with needed periodicity.

Being satisfied with the project success the client asked us to complement the solution with analysis and prediction of the carrier-related incidents (last mile delivery) in the nearest future. Also, Unicsoft team will be responsible for the research and development of the product’s other concepts regarding the precision for the supply chain forecasts.

TECHNOLOGY & TOOLS: RR ShinyMachine LearningPredictive Analytics

Have an idea for an Artificial Intelligence or Blockchain project?

Let’s discuss it!

You will receive a reply within 24 hours.

    *As a result of submitting completed “Contact Us” form, your personal data will be processed by Unicsoft. We are committed to respecting your privacy. Read our Privacy Policy.
    Meet us in the UK

    Aleksey Zavgorodniy

    Chief Executive Officer

    Telephone +44 204 577 07 94

    Address 2nd Floor, 6 Market Place, London, Fitzrovia, W1W 8AF
    Other countries
    Meet us in Ukraine

    Aleksey Zavgorodniy

    Chief Executive Officer

    Telephone +38 091 481 99 97

    Address 39 Ivana Kudri str, office 11, Kyiv 01042
    Other countries
    Meet us in Singapore

    Glib Konotop

    Director Of Business Development

    Telephone +65 315 949 98

    Address The Signature, 51 Changi Business Park Central 2, Level 04-05, Singapore, 486066
    Other countries
    Meet us in Finland

    Dmytro Naumenko

    Business Development Director for Northern Europe

    Telephone +358145473477

    Address Innova 1, Piippukatu 11, 40100, Jyvaskyla
    Other countries
    Meet us in the Netherlands

    Dmytro Naumenko

    Business Development Director for Northern Europe

    Telephone +3197010280650

    Address c/o Fluwelensingel 27a, 2806 CB Gouda
    Other countries
    Meet us in Germany

    Glib Konotop

    Director Of Business Development

    Telephone +4908995457096

    Address Bahnhofstr. 4a Planegg 82152 Munich, Germany
    Other countries
    Meet us in the UAE

    Johnny Huntington

    Business Development Director (Middle East)

    Telephone +971 058 513 4869

    Other countries


    Get Inspired by our Blog